Inflation Reduction Act (IRA) Educational Resources

As a means of providing additional support to our clients, the following videos and companion guides have been created to provide education and awareness to agent/brokers and customer service. This content is designed to be an educational resource for these key stakeholders to highlight recent and upcoming changes to the Medicare Part D program.

This includes the following (target audience noted for each):

Customer Service Educational Resources

• M3P Customer Service Video and companion user guide – the video and user guide provide information about the M3P program, including CSP (Customer Service Platform) screen shots and procedures on how to support members calling in about the M3P program.  https://bcove.video/3SuKQE9
• IRA Educational document can be used as an educational resource to highlight upcoming changes to the Medicare Part D benefit effective 1/1/2025, including M3P. This document can be used for customer service and agent/broker.

Medicare Agent/Broker Educational Resources

• M3P Agent/Broker Video and companion user guide provides information about the M3P program. https://bcove.video/3LII9L9
• Medicare Educational document is an educational resource for these key stakeholders to highlight recent and upcoming changes to Medicare Part D and can be easily copied and pasted into your own educational materials.
  • Topics include:
    • Insulin Cost Share Caps
    • Out of Pocket Maximums
    • Supplemental Benefits
    • Weight Loss Drugs
    • Biosimilars
    • Dual Special Needs Plans (DSNP)
    • Medicare-Medicaid Plans (MMP)
    • Prescription Drug Plans (PDP)
    • Medigap/Medicare Supplement

Click here for more information on the IRA including background and likely to benefit